The Voice Case Information System is designed
to help make information gathering on Bankruptcy cases easier and
more efficient. It works by simply calling one of the above numbers.
The phone is answered by a machine that will allow the caller to search
for case information. Here is a detailed description of how it works:
When a caller dials one of the above numbers, a computer answers the
phone and offers four different options. The caller can: choose
1 to hear instructions; choose 2 to search
by case number; choose 3 to search by participant
name; or choose 4 to search by participant social
security number / tax ID. The first option explains exactly how to
enter the proper data through the key pad on your phone. The other
3 options are the different methods a caller can use to search our
case files. Once a case has been chosen, the automated system
gives a great deal of information. It states the basic case information
including the case number, debtor name, last 4 digits of SSN / Tax ID, chapter, date
filed, asset status, attorney name, trustee name, and judge assigned
to the case. In addition, other pertinent information is listed
including case status, date for next activity (such as 341 hearing),
and the location of the next activity. At the end of each case listing,
the caller is given the option to have the party names spelled.
This is very useful for some of the more complex names that the
automated systems doesn't pronounce clearly. A caller is allowed
to search up to 5 cases per call. Our recently updated systems uses
4 different phone lines, so busy signals are virtually eliminated.
This service is provided to the public free of charge.
If you have any questions about VCIS, please call the Clerk's Office
in Portland at (207) 780-3482.
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